Product Support

If you are looking for product documents or need answers to frequently asked questions, we hope you find the information needed here.

Feel free to contact us at the phone number listed below for your customer service needs:

Customer service


For Medicare, Medicaid and commercial coding, coverage, and payment questions, please email A reimbursement representative will get back to you within one business day.

Frequently Asked Product Questions

Mammotome® Markers

Please review our compatibility brochures linked below or speak to your mammotome representative.

  • Mammotome Breast Biopsy Device Compatibility Marker Brochure
  • Non-Mammotome Breast Biopsy Device Compatibility Marker Brochure

Yes, we do offer bundles with our core needle and breast biopsy markers. Please fill out the Contact Us Form or ask your local Mammotome Breast Care Specialist for more information.

No, unfortunately we do not offer a bundle deal for our Mammotome® Elite biopsy device and marker products.

Neoprobe® Gamma Detection System

Never. The Neoprobe® system does not require calibration nor preventative maintenance.
99mTc, 125I, 57Co, 111In, 131I, 18F, and has an ‘Open’ Setting.
Console, probe, battery (for wireless bluetooth probe), and the power cord.
Breast, Melanoma, Prostate, and limited applications for Cervical, and Head & Neck. The Neoprobe® system is also useful for Parathyroid procedures.

Magseed® Magnetic Marker

Unlike conventional guidewires, once a Magseed® marker has been placed, patients won’t be able to feel it and its special design means it will sit firmly implanted in the cancer. From the time it’s placed to the time of the surgery, it can’t be dislodged or broken.
No, the Magseed® marker is made of medical grade stainless steel (low nickel) that becomes temporarily magnetized when the Sentimag® probe is near. This facilitates the ability to perform precision localization procedures.
The Magseed® marker can be placed days, weeks or months ahead of surgery to suit both you and your patients’ schedules. The procedure is simple and can often be completed in a matter of minutes. This flexibility means you don’t have to worry about additional procedures on the day of surgery affecting scheduling.

Magtrace® Lymphatic Tracer

No, the Magtrace® tracer contains many tiny organically coated iron oxide particles that become temporarily magnetized when the Sentimag® probe is near and this facilitates the system’s ability to perform precision localization procedures.
The Magtrace® tracer allows your facility to decouple nuclear medicine and surgery. Radiologists can inject the Magtrace® tracer when it’s convenient, and the patient can show up directly to surgical prep the morning of the procedure rather than having to stop at nuclear medicine first. Alternatively, surgeons can also choose to inject the Magtrace® tracer up to 20 minutes before starting surgery, saving the patient from the pain of an added injection. The Magtrace® tracer also enables surgeons to avoid potential risks associated with traditional blue dye such as anaphylaxis and skin necrosis.
The Magtrace® tracer can be injected days or as little as 20 minutes before surgery.
dSLNB is an exciting new procedure that is performed by injecting the Magtrace® tracer in patients with a lower likelihood of having invasive breast cancer. The patient has their mastectomy performed, but does not have a SLNB completed that day. Pathology determines if the patient has invasive or noninvasive cancer in the breast. If non invasive, the patient does not need additional axillary surgery. If it is invasive cancer, the patient may return to surgery for a SLNB. This is a more advanced procedure performed by surgeons familiar with the Sentimag® localization platform.

Mammotome Confirm Core Specimen Radiography System

The Mammotome Confirm system is an enclosed system, all x-rays remain inside. No shielding or protective equipment is required to operate the Mammotome Confirm system safely.

Clear and readable specimen images can be produced immediately in the biopsy suite. This can save time when compared to transporting images to the mammography room for verification.

The detector is 3 inches x 5 inches (7cm x 12cm).

Tissue acquired from the Mammotome Revolve biopsy device can be transported in the tissue management system and placed directly into the Mammotome Confirm system without any manipulation or handling of the specimen.

Mammotome® Elite Tetherless Vacuum-Assisted Biopsy System

The Mammotome® Elite biopsy device is appropriate for ultrasound-guided breast biopsy procedures.
A completely discharged Mammotome® Elite holster takes 200 minutes to charge.
The Mammotome® Elite system consists of a reusable charging base and holster (packaged together) and disposable one-time use probes.
There are multiple options for obtaining or using the Mammotome® Elite holster, including options that do not include capital purchase in some geographies. Please reach out to your local Mammotome representative or use the Contact Us form below to inquire.
The Mammotome® Elite is a single-insertion device that provides a touch-free tissue transportation system. This saves time on repositioning the needle between each tissue sample.

The Mammotome® Elite needle length without cannula is 13.6cm. The needle length with cannula is 12.2cm.

Mammotome Revolve Dual Vacuum-Assisted Stereotactic Breast Biopsy System

Dual vacuum-assisted technology acquires the desired tissue volume in fewer passes through lateral and axial vacuum power to hold and secure tissue within the aperture.

Yes, tissue samples are immediately visible to allow for real-time sampling adjustment.

The Mammotome Revolve ST biopsy device is compatible with the most commonly used mammography systems including; GE, Siemens, Hologic, Fuji and others. Contact your local sales representative for more information.

The Mammotome Revolve ST probes are available in both 8g and 10g. Both gauges come in 9cm, 12cm and 15cm lengths.

Mammotome® Core Needles

Mammotome® core needles are for single use only. Please do not attempt to clean or sterilize the Mammotome® core needles for additional biopsy procedures.

You can refer to the Mammotome core needle brochures for technical specifications and ordering information. 

This depends on which Mammotome® core needle you are looking to order. Please discuss specific pricing details with your Mammotome representative. Discounts are frequently offered when ordering Mammotome® core needles with other Mammotome® products.

XPERT® 40 Specimen Radiography System

The XPERT® 40 system is fully enclosed and all x-rays remain inside the system. No shielding or protective equipment is required to operate the XPERT® 40 system safely.

Clear and readable images of the specimen can be produced immediately in the OR suite. This can save time when compared to sending the surgical specimen to Radiology and waiting for results.

The detector is 5 inches x 6 inches (12cm x 15cm).

Depending upon your location, you may be able to evaluate an XPERT® 40 system in your facility. Please reach out to your local Mammotome representative or use the Contact Us form to learn more.

Click the “PACS” button to send acquired images to PACS or click “Import/Export” in the Patient Registration menu to export acquired images to a removable storage device.