Order Placement

Mammotome offers you three simple and convenient ways to place an order.

Choose the option that works best for you.

  1. PHONE:Call us at 1-877-926-2666 between the hours of 8:00 a.m. and 5:30 p.m. EST.
  2. FAX: Send your order via fax to 1-888-260-6362.
  3. EMAIL: Send your order via email to customerservice@mammotome.com.

PLEASE NOTE: You must provide your tax exempt certificate when placing an order.

Attention Members of the Global Hospital Exchange (GHX)

If you are currently processing EDI orders through GHX, no additional action will be required. Mammotome is now a vendor on GHX and can easily process your order.

Return Policy

The following terms apply to non-quality related returns of disposable/single use products: Buyer may only return products covered by this invoice for credit if the product is returned within 90 days of the invoice date, and only if seller has previously authorized that return. Buyer is responsible for all freight charges associated with any product return. A 15% restock fee applies to all returns unless the return is due solely to error by seller. No credit will be issued if the returned product is damaged or in non-saleable condition, or if the product is not returned in the original unopened packaging and as the full, original unit of sale. Capital and reusable products may not be returned for credit. Please contact your Mammotome Customer Service Representative at 1-877-926-2666 to schedule a merchandise pick up and answer any questions you may have regarding our return policy. Please refer to RM document (supplied by Customer Service) for the proper return address.